Returns and Refunds Policy

 

 


Thank you for shopping at Heidi Michele Design. If you are not entirely satisfied with your purchase, we're here to help.

 

Our products can be returned within 30 days of the original purchase of the product.

Before you return a product, please make sure that:

- The product was purchased in the last 30 days
- The product is in its original packaging   


Please contact us before you send the product:


- By email: orders@heidimicheledesign.com

-OR by simply replying to your order confirmation email.


Send the product with its original packing to:

Returns
PO Box 1369
Oakridge, OR 97463


Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Heidi Michele Design.


Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:


- By email: orders@heidimicheledesign.com